I want to leave the embarrassing details, how I came to the text that is written here, to myself, but it's all
an interpretation of personal experience and situations that have happened to me. The observations are in
chronological order, i.e. they conform to the chronological order of events as they happened to me.
The first observation is that in the case of topics or opinions that the management does not like, it is possible to get
caught if the topics are discussed at the premises of the company. It's possible that one of the co-workers secretly
tells the boss or it is possible to get caught by the boss itself. The antimeasrues: never-ever talk anything negative
about the company on that company's premises.
The second observation is that in the case of communication that consists of only n% (n<100) of the message, the
rest (100%-n%) is made up arbitrarily. Namely, if the words accumulate only 7% of the whole message, body language 55%,
voice tone 38%, then in the case of e-mails the 55%+38% is made up arbitrarily and the less the e-mail recipient
knows the e-mail writer, the more arbitrary the "filling" is. The antimeasures: when communicating with people, who
are not long-time friends, avoid sending e-mails to them whenever possible. Try to communicate with them by seeing
them face-to-face and talking. (One can avoid a hell of a mess that way.)
The third observation is that anything that is written down, can be forwarded, specially in the case of e-mails,
and if it is forwarded to total strangers, for example, at the client's organization, then the second observation
applies in the case of the strangers. Again, result is a hell of a mess. The antimeasures: AVOID sending e-mails
and keep them as "free of information" as possible. If You really need to send some letter, keep it some sort
of information-free formal nonsense that does not distinguish from the rest of the nonsense e-mails that
the people are used to having. If You need to transfer information to someone, do it by phone or better yet, see them face-to-face, because that leaves the other side less room for arbitrary imagining and allows You to quickly correct, complement, Your message right after the other side has received it and shows some signs that he/she has understood it differently than You wanted to communicate. (The avoidance of misunderstandings avoids a human relations mess.) Also, keep in mind that anything written can be forwarded
and can end up being in places, where one really does not want them to be. (Think of WikiLeaks, the press,
if You were a diplomat.) As the e-mails contain only 7% of the whole message (the missing parts are body
language and voice tone), its harder for the recipient to distinguish a formal letter
from a more personal one and, well, that's one way letters can go to circulation while being totally out of context.
This post will probably be edited in the future. This version is edited on 4'th of January 2011.